Frequently asked questions
Can’t find what you need? WhatsApp us — we usually reply within the hour.
Booking & general
How much space do you need?
Not a lot. Our booths are open-air and freestanding — a Selfie Pod fits a corner (about 1.5m × 1.5m), the Magic Mirror needs around 2.5m × 2.5m with the red carpet, and the 360 Booth about 3m × 3m. A 2.1m × 2.1m backdrop is included with every booking.
Do you cover London and Essex?
Yes. Travel is included within 30 miles of our London base; 95p per additional mile beyond that. Congestion charge is passed on where it applies. Further afield? Message us on WhatsApp and we’ll quote.
Is there a deposit required?
A 50% deposit secures your date, with the balance due before the event. Card or bank transfer — we don’t accept cash. If the balance isn’t paid before the event the deposit is forfeited.
Can we have custom overlays or branding?
Yes — the photo overlay, welcome screen, experience selection screen and thank-you message can all be customised, and we can build corporate digital backdrops.
Do you provide attendants?
The 360 Booth always comes with a trained attendant. For Selfie Pods and the Magic Mirror an attendant is optional at £25 per hour.
Do you provide props?
Yes — sunglasses, hats and PVC sign cards, plus digital props on screen. Unreturned physical props are charged at a replacement fee.
Can you print on site?
Yes. We use the DNP RX1HS, the fastest dye-sub printer on the market, for 4×6, 2×6, 5×7 and 6×8 prints. Printing is included on Luxe and Supreme packages and available as an add-on from £89 otherwise.
Do we get all the photos afterwards?
Yes. After the event you’ll get a link to an online gallery of every photo, GIF and video, which you can download to your phone or computer. A live gallery and slideshow is available during the event too.
How easy are the booths to use?
Extremely. Guests touch the start screen, pick Photo, GIF or Video and away they go. Sharing is one more tap — AirDrop, QR code, SMS or email.
How many photos, GIFs and boomerangs are included?
Unlimited. There are no restrictions on the booth during your hire.
Do you charge for Central London?
If your event falls inside the Congestion Charge zone during charging hours we pass the charge on at cost — you can select it when booking.
How do booking and payment work?
Book through the website or on WhatsApp. A 50% deposit secures your date and the balance is due before the event. We accept debit/credit card and bank transfer — no cash.
What if the deposit or balance isn’t paid?
Your date isn’t secured until the deposit arrives; if it doesn’t arrive within the agreed window the booking is released. If the balance isn’t paid before the event the deposit is forfeited and we won’t attend — no exceptions, so please pay on time!
Does it need power?
One standard socket. If there’s no power at the venue we can bring a portable power solution for £30 per hour (max 3 hours) — this must be booked in advance.
How it works
Check availability
Four quick questions — date, venue, event type, contact. We reply same day.
Choose your experience
We help you pick the perfect package and extras. A 50% deposit secures your date.
Enjoy your event
We deliver, set up and run everything. Your full online gallery lands after the event.